Privacy Policy

Welcome to Deftek Makine Teknoloji Sanayi ve Ticaret Limited Şirketi (“Deftek Technology,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, process, store, and share your personal information when you use our mobile games, applications, websites, and related services (collectively, the “Services”).

By accessing, downloading, or using our Services, you acknowledge the data practices described in this Privacy Policy. We utilize a modular privacy framework to ensure compliance with global data protection laws.

• If you reside in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please see our Supplemental EEA+ Privacy Statement.
• If you reside in the United States, please see ourSupplemental US Privacy Statement.
• If you reside in Turkey, please see ourSupplemental Turkey (KVKK) Privacy Statement.

1. Information We Collect

We collect information about you in three primary ways: information you provide directly, information collected automatically during your gameplay, and information from third-party sources.

A. Information You Provide to Us

• Account & Profile Information: When you create an in-game profile, we may collect your chosen username, age, email address, and profile picture.
• Customer Support Data: When you contact our support team, we collect your name, email address, and the contents of your correspondence to assist you.

B. Information Collected Automatically

• Device and Technical Information: We collect your device type, operating system version, hardware specifications, screen resolution, IP address, and persistent device identifiers (such as the Identifier for Advertisers (IDFA) on iOS, or Google Advertising ID on Android).
• Usage and Gameplay Data: We log your interactions within the game, levels completed, session durations, items purchased, virtual currency balances, and game preferences.
• Location Data: We infer your approximate (coarse) location based on your IP address to optimize service delivery and tailor language settings. We do not collect precise GPS location data.
• Diagnostics: We collect crash logs and performance data to ensure the technical stability of our Services.

C. Information from Third Parties

If you choose to link our Services with a third-party account (e.g., Apple Game Center, Facebook), we may receive information in accordance with the privacy settings of that platform, such as your profile name, picture, and friend connections.

2. How We Use Your Information

We use the collected information for the following business and commercial purposes:

• App Functionality: To operate, optimize, and provide our Services, activate your in-app purchases, and save your game progress.
• Analytics: To understand user behavior, balance game difficulty, and measure the effectiveness of new product features.
• Customer Support: To resolve technical issues and communicate administrative messages.
• Security and Fraud Prevention: To detect, prevent, and investigate cheating, fraud, or security breaches, ensuring a fair gaming environment.
• Advertising: To serve contextual and, where legally permitted and authorized by you (e.g., via Apple's AppTrackingTransparency prompt), targeted advertisements.

3. How We Share Your Information

We do not sell your personal data in the traditional sense. We may disclose your data to the following categories of third parties:

• Service Providers (Processors): Cloud storage providers (e.g., AWS, Google Cloud), customer support software, and analytics partners who assist us in operating our business.
• Advertising Networks: If you grant tracking permission, we share device identifiers (IDFA) and gameplay event data with third-party ad networks to deliver personalized ads and measure campaign performance.
• Legal Authorities: We may disclose your information to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, and safety of our company, players, and others.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred to the acquiring entity.

4. Data Security and In-App Account Deletion

We implement commercially reasonable technical and organizational measures (including encryption and secure transmission protocols) to protect your personal data against unauthorized access. We retain your information for as long as your account is active or as needed to provide you the Services.

Account Deletion: You may initiate the permanent deletion of your account and associated personal data directly within the game. To do so, navigate toSettings > Account > Delete Account. Upon request, your data will be permanently deleted from our active servers, unless retention is strictly required to comply with legal obligations or resolve ongoing disputes.

5. Children's Privacy

Our Services are designed for a general audience and are not directed to children. We do not knowingly collect personal information from children under the age of 13 (or 16 where applicable). In jurisdictions governed by the California Age-Appropriate Design Code Act (CAADCA), we apply privacy-by-default settings offering a high level of privacy (e.g., disabling targeted tracking) for users we estimate or know are under 18, and we do not profile or share the data of minors without appropriate consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately to request deletion.